Morbit guide for UAE buyers
Morbit is designed for IT, AV and workplace teams that lack a consistent view across meeting rooms, collaboration services and connected building devices. It can surface device health, call-quality and room information without forcing teams to work through a different console for every manufacturer.
Fidelis Logic helps UAE organisations define what should be monitored, connect the relevant cloud tenants and devices, tune alert thresholds and route actionable incidents into the existing support process. This keeps the implementation focused on service outcomes rather than dashboard volume.
Official product video
Official Morbit walkthrough showing how its cloud platform presents device, meeting-room and workspace information.
Before you standardise
Start with the rooms, endpoints and UC platforms responsible for repeat incidents or poor meeting starts.
Map severity, ownership and escalation so monitoring produces decisions instead of another noisy inbox.
Agree the utilisation, occupancy and environmental questions before collecting more data.
Why Morbit
Microsoft Teams Rooms, Zoom Rooms, and third-party collaboration devices on one dashboard — across every office, every region.
Real-time alerts on offline devices, failing cameras, audio drops, and calendar sync issues — resolved before users notice.
Room-level usage, peak-hour trends, and no-show rates — the evidence facilities and workplace strategy teams need to right-size space.
REST APIs, SNMP, and native connectors into ServiceNow and Jira. Slots into your existing operations stack without rework.
Product families
Use Morbit to connect collaboration, device and building signals into an operational model. The right starting point depends on whether the immediate problem is service reliability, meeting quality or space intelligence.
01Cloud visibility across Microsoft Teams, Zoom and Webex environments, including users, meetings, rooms and service health.
Tenant connections, permissions, service scope and alert ownership.
02Real-time monitoring and health visibility for meeting-room systems, AV endpoints and other network-connected devices.
Device discovery, manufacturer APIs, Morbit Hub placement and health thresholds.
03Meeting and participant-level quality data that helps teams isolate recurring audio, video, network and endpoint issues.
Quality baselines, escalation rules and service-desk evidence workflows.
04Occupancy, utilisation and environmental intelligence for desks, meeting rooms and connected workplace infrastructure.
Sensor integrations, floor hierarchy, reporting questions and data ownership.
05Secure access, configuration and remediation tools for supported devices without requiring a technician at every site.
Access controls, change governance, support boundaries and auditability.
06Separated customer views and operational workflows for service providers managing multiple collaboration and workplace estates.
Tenant isolation, service tiers, reporting templates and escalation ownership.
Where we deploy Morbit
Morbit earns its place in the estates where it clearly outperforms alternatives on the factors that matter most. Here's where we typically position it.
How Fidelis Logic delivers Morbit
Fidelis Logic deploys Morbit as part of our managed workspace services — configuring monitors, tuning alert thresholds, integrating ServiceNow or Jira, and training your service-desk team. For customers without an in-house operations function, we run Morbit end-to-end as a fully managed service.
Our role
Morbit builds the products, owns the roadmap, publishes the specifications and provides the manufacturer warranty and firmware. Everything on this page describing the products themselves comes from Morbit.
Manufacturer's own product pagesWe assess the rooms, decide whether Morbit is the right fit, design and document the solution, and support delivery — working with your own reseller or system integrator where you have one.
Our recommendation is made on fit. If Morbit is not the right answer for your rooms, we will say so.
Talk to a Solution Lead
Share a few details and a Fidelis Logic solution lead will follow up within one business day with a tailored Morbit design, commercial shape, and deployment plan — no sales pressure.
We use a single analytics cookie (Google Analytics) to understand how visitors use our site so we can improve it. Nothing is shared with advertisers.
