How do we know when it's time to refresh meeting room technology?

Common signs are devices reaching end of vendor support, rising incident rates, falling call quality and platforms dropping features. A workspace audit gives you a replace-or-retain call for every asset.

Will users lose access to rooms during the refresh?

No. Pilot rooms are proven first, and swaps are phased by room, floor or site, so there is always a working room available.

What happens to our old equipment?

It is decommissioned and either recycled through a certified e-waste partner or traded in for credit where possible.

Can we change platforms as part of a refresh?

Yes. Many refreshes include a platform change, such as consolidating onto Microsoft Teams Rooms after a merger. Feature parity, user training and change communications are planned into the programme.

Do you refresh headsets as well as meeting rooms?

Yes. Headset fleets more than five years old are a common refresh, often combined with persona-based standardisation.

Technology Refresh & Upgrades

Meeting room & AV technology refresh in the UAE

Refresh without the disruption. Plan, phase, and swap.

Engagement model: Fixed-scope programme, delivered in waves
Approach: Pilot first, then phased swap-outs
Coverage: Dubai, Abu Dhabi, Sharjah and the Northern Emirates

New technology in, old estate out, no lost meetings

Devices age. Vendors change ownership. Platforms sunset features. When a refresh is due, the question isn't just what to buy. It's how to swap without breaking the workday. We design phased migrations that pilot, prove, and roll out the new estate while retiring the old, with change comms and user training baked into the plan.

Best fit for

Meeting-room estates reaching end-of-life
Headset fleets 5+ years old with dropping call quality
Workspace platforms with unsupported firmware
Post-M&A estates consolidating onto one platform

Meeting room with a wall-mounted display and conference table ready for an upgrade

Sound familiar?

The problems we are most often brought in to solve.

Devices reaching end of support
Codecs, cameras and panels are losing vendor support, and security updates are about to stop.
Call quality keeps slipping
Ageing headsets and room audio make hybrid meetings harder to follow, and complaints keep rising.
Worry about disruption
Swapping dozens of rooms at once risks leaving teams without a working space in critical weeks.

What you get from working with us

Zero-downtime migration

Pilot rooms and departments validated before wider swap. Users always have a working room.

Trade-in and disposal handled

Certified e-waste disposal or trade-in credit for the old estate.

Coordinated user comms

Change comms, quick-start guides, and floor-walker support during each wave.

Business case documented

TCO comparison, feature-parity analysis, and phasing plan approved before we start.

How the engagement runs

1
Assess
Confirm what is end-of-life, compare total cost of ownership and document feature parity.
2
Pilot
New kit is proven in pilot rooms or departments against agreed success criteria.
3
Swap
Replacements are staged and swapped by room, floor or site, so users always have a working room.
4
Retire
Old equipment is decommissioned and either recycled through certified e-waste channels or traded in.